KEY RESPONSIBILITIES:  

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the CRM. 
• Take and process orders in an accurate manner Maintain sales pipeline with accuracy. 
• Handle grievances to preserve the company's reputation. Keep records of calls and
• Sales and note useful information. Understand our ideal customers and how they relate to our products. 
• Create and maintain positive client relationships to build the business.

REQUIREMENTS: 

• Bachelor's degree in any Specialization. 
• Must have Sales Experience in ERP.
• 1+ years of experience as a Telecaller in the software sales industry. 
• Proven track record of positive sales performance. 
• Experience in implementing sales strategies. 
• Experience in customer relationship management. Experience in CRM and Cloud Telephony Tools. Experience in Digital Marketing (optional). 
• Excellent written and verbal communication skills especially English. 
• Have a flair for selling and building relationships with individuals and organizations. 
• Excellent persuasion skills, ability to spot opportunities, and go after them with gusto.
•  Ability to work independently without supervision. Keen sense of using the internet and telephone as a medium to connect with customers. 
• Patience and the ability to tactfully handle customer negotiations. 
• Dedication to provide great customer service.