Privacy Policy

Franciscan understands the importance of your privacy and are committed to protecting it at all times.This Mobile Privacy Policy applies to users of ‘e-Care mobile App’ through Franciscan This Policy describes how the ‘e-Care mobile App’ may collect, use and share information from or about you, and explains how the information may be shared or used.

  1. Agreement to Policy : By installing the ‘e-Care mobile App’ on a mobile device, you consent to this Policy which includes your consent to disclose and use information about you in the manner detailed in this Policy.
  2. Gathering, Using and Sharing: Information that we collect :

    All Information collected shall only be used to provide the user with the best possible services

    From time to time, we will use your information to provide you with improved services and information about additional services, as well as to comply with applicable laws and regulations – but we will always use that information responsibly.

    The information that we may collect about you through ‘e-Care mobile App’ includes information that you voluntarily disclose, such as your name, address, phone number, email address and other contact information; your location information.

    We can track your logins to help diagnose problems with our server and/or to administer our ‘e-Care Mobile App’. We maintain procedures to ensure accurate information and to respond in a timely manner to your requests to change or correct information.This gives us an idea of which parts of our application users are visiting and facing issues. We do not link IP addresses to anything personally identifiable.

  3. Security Measures:

    The Information shall not be shared with any external organisation . This application has security measures in place to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a firewall, we protect the information you provide us in several ways as the database is secured in our own servers. Permission is not provided to third party application to read the user data.

    User IDs and Passwords are used to help safeguard access to your information through the ‘e-Care mobile App’. As always, we strongly encourage you to assist us in that effort by not sharing your User IDs and Passwords with anyone.

  4. Questions and Concerns

    If you have any questions about this privacy statement, the practices of this application, or your dealings with this application, you can contact Franciscan, please contact us by submitting your question via the Customer Service Contact Us Form at www.franciscansolutions.com

  5. Policy Updates and Effective Date

    This Policy is subject to change and any changes to this Policy will become effective when posted on this application. Your use of the application following these changes means you accept the revised Policy.

Franciscan also may disclose information about you as permitted or required by law.

At Franciscan, we value your relationship and will at all times strive to ensure your privacy.

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